Last updated: 12/16/25

Henry’s ANGELS (“we” “our” “us”) is committed to protecting the privacy and security of our customers and users. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website (the “Site”) or make a purchase.
By using the Site, you consent to the practices described in this Policy.

1. Information We Collect

We collect personal data that you voluntarily provide when browsing the Site, creating an account, or completing a purchase. This may include:

Personal identification:

• Full name
• Email address
• Phone number
• Shipping and billing address
  

Order & transaction information:

• Products purchased
• Payment method used (card type, but not full card details)
• Order status and history
  

Technical information:

• IP address
• Device type
• Browser data
• Website navigation behavior

Communication information:

• Messages or inquiries sent via WhatsApp or email
• Support history
  
  

We only collect data necessary for order processing, delivery, customer support, legal compliance, and service improvement.

2. How We Use Your Information

We use your personal information for the following purposes:

Order fulfillment:

• Process and confirm orders
• Prepare and ship products
• Provide tracking updates via email or WhatsApp

Customer support:

• Respond to questions or claims
• Assist with delivery issues
• Communicate changes or updates to your order
  

Service improvement:

• Analyze browsing and purchasing patterns
• Improve website functionality and user experience

Legal and compliance reasons:

• Prevent fraudulent activity
• Maintain transactional records per legal requirements
• We do not sell or rent personal data to third parties.

3. Payment Information

All payments are processed securely through Shopify Payments and Stripe. 
Henry’s ANGELS never receives, stores, or has access to your full credit or debit card details.

Stripe and Shopify handle:

• Card authentication
• Encryption
• Fraud prevention

You can refer to Stripe’s Privacy Policy or Shopify’s Privacy Policy for full details on their data protection practices.

4. Sharing Your Information

We share personal information only with third parties essential for fulfilling your order:

Shipping carriers:
For delivery to Mexico and the United States.

Payment processors:
Stripe and Shopify Payments for secure transactions.

Service providers:
Technical partners supporting our website infrastructure.

We do not share your information for marketing purposes unless you explicitly opt in.

5. International Shipping Considerations

Because we ship to Mexico and the United States, some data (such as your name, address, and phone number) may be shared with courier partners located in or operating within those countries solely for delivery purposes.

6. Cookies & Tracking Technologies

The Site uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember preferences
• Improve navigation
• Analyze site performance

You may disable cookies in your browser settings, though some features of the Site may not function properly.

7. Data Security

We implement technical, administrative, and physical safeguards to protect your information from:

• Unauthorized access
• Misuse
• Loss
• Alteration
• Disclosure

However, no online system is completely secure. By using the Site, you acknowledge this risk.

8. Retention of Information

We retain personal data only for as long as necessary to:

• Complete your purchases
• Comply with legal obligations
• Resolve disputes
• Maintain accurate records
• When data is no longer required, it is securely deleted or anonymized.
  

9. User Rights (Access, Correction, Deletion)

In accordance with applicable data protection principles, you have the right to:

Access:
Request a copy of the personal data we hold about you.

Correction:
Rectify inaccurate or incomplete information.

Deletion:
Request that we delete your information where legally permissible.

Objection:
Limit or oppose certain data processing activities.

To exercise these rights, contact us at:

📱 WhatsApp: +52 311 343 2723

We may request additional details to verify your identity.

10. WhatsApp Communications

By providing your phone number during checkout or customer service interactions, you consent to receiving order updates and support communication via WhatsApp.

We will never request card information or login credentials through WhatsApp.

11. Children’s Privacy

The Site is not intended for users under 18 without parental consent.

We do not knowingly collect information from minors.

12. Changes to This Policy

Henry’s ANGELS may update this Privacy Policy at any time. The updated version will be posted on this page with its effective date.

Continued use of the Site constitutes acceptance of any changes.

13. Applicable Law & Data Protection Compliance

This Privacy Policy is governed by the laws of Mexico, including the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its corresponding Regulations.

By using our Site, you acknowledge and agree that your personal information will be collected, used, stored, and safeguarded in accordance with:

• The principles established by Mexican data protection law
• The security obligations required for private entities handling consumer data
• The rights of Access, Rectification, Cancellation, and Opposition (ARCO)

Any dispute regarding the interpretation or application of this Privacy Policy shall be resolved exclusively before the competent courts in Mexico City, Mexico.